The most effective way for us to help you resolve a problem is if you submit your request from within Carbon Copy Cloner. Open CCC, then choose "Ask a question" from CCC's Help menu. Create support ticket
We're backup experts and we want to help you craft a reliable and functional backup strategy. We've built over 15 years of experience into CCC's Copy Coach, which proactively alerts you to configuration concerns about your tasks and offers helpful advice on how to address those concerns.