Dashlane provides several ways to reset a forgotten Master Password, including using biometrics such as fingerprint or Face ID
, as well as an account recovery request for business accounts.
Additionally, users can use an emergency contact to reset their Master Password
, or use the Master Password reset feature on Android or iOS devices.
Dashlane is a secure online payment platform that requires users to have a Master Password to unlock their accounts. If users have forgotten their Master Password, they can reset it with their fingerprint or Face ID, depending on their device. If users have forgotten their Master Password, they can reset the account to begin using Dashlane again.
I forgot my Master Password – Dashlane
Dashlane allows users to change their Master Password whenever they want, but members of Starter, Team, and Business plans who use single sign-on (SSO) do not have a Master Password to change. Before changing a Master Password, users should back up their data in a secure DASH file and make it as strong as possible. Before changing a Master Password, users should back up their data in a secure DASH file and turn off the "Reset Master Password with Biometrics" option if they want to reset their Master Password with their Face ID or fingerprint.
Change your Master Password – Dashlane
Dashlane provides an interactive guide to help users who are having trouble logging in to their accounts, either due to forgetting their Master Password or having to reset their account. The guide outlines three ways to reset a Master Password with biometrics, as well as how to reset a Zero-Knowledge account if the Master Password has been forgotten. Additionally, the guide provides troubleshooting steps to help users identify and resolve the issue.
I can’t log in to my Dashlane account – Dashlane
Dashlane provides help and support for those who forget their master password, either by resetting it, sending an account recovery request to the admin of their business account, or using an emergency contact. Dashlane also offers Passkey support for Android, Autofill improvements, and 2FA enhancements to make it easier for IT admins and employees to use.
What If I Forget My Master Password? - Dashlane
Dashlane offers a Master Password reset feature that allows users to reset their password using their fingerprint, Touch ID, or Face ID. This is the only way to regain access to their account without losing their data. To reset a Master Password, users must log in to the Dashlane app, select Lock app, and authenticate using their fingerprint or Face ID.
Reset your Master Password on Android or iOS – Dashlane
If you're certain you forgot your Master Password, you can reset your account here. ... Reset your Dashlane account: Step 1 of 2
Account Reset | Dashlane
The Password Changer feature is no longer available. If you still have access to the ... to the feature, make sure you're using the latest version of Dashlane ...
FAQ about Password Changer – Dashlane