Philips Hue lights can still be controlled from your phone, even if your internet connection is down, as long as the Hue Bridge hub is connected to your wireless router and your phone is connected to your home’s Wi-Fi network.
If you can't add new Philips Hue bulbs, make sure you have paired them to your smart home using the free Hue app for Android and iOS.
If your Philips Hue lights are unreachable, check if you have connected them to a dimmer switch.
If your Philips Hue bulbs are flickering or buzzing, it could be because you connected them to a dimmer switch.
If your lights or switches are unreliable or don't turn on, consider if you have connected them to a dimmer switch.
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Your Bridge Can’t Find Hue Bulbs. If you’re trying to add lights to your Hue Bridge, but it’s not finding any, that can be really annoying. There are a few things to consider here.
Siri Can’t Find Your Hue Bridge. When you set up your Philips Hue Bridge, you’ll also set up Siri, which allows you to control your lights using your voice.
Hue Bulbs Are Flickering and Buzzing. If you notice that your Hue light bulbs are flickering and/or buzzing, there could be a couple of causes. First of all, Hue bulbs can be a bit finicky with hard-wired dimmer switches.
Your Lights or Switches Are Unreliable or Don’t Turn On. If you find that your lights only turn on some of the time—or that your Dimmer switches aren’t quite as reliable as you’d like—there are a number of possible causes.
The Most Common Philips Hue Problems, and How to Fix Them