Summary
Firefox Sync is not working for some users, as evidenced by reports of passwords not syncing, bookmarks not syncing, incorrect name or password errors, other devices disconnecting when updating Firefox, and cookies still being disabled.
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Solutions such as clearing the cache, reconfiguring, and manually installing the old Firefox app have not been successful.
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To resolve the issue, users should check the Cloud Services Status to make sure the service isn't temporarily down
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, and report suspicious activity using the "Report Abuse" option.
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Additionally, users should force a synchronisation of the data that is on the local device storage.
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According to
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Summary
This article provides troubleshooting tips for users who have run into a problem with Firefox Sync, such as passwords not syncing, bookmarks not syncing, incorrect name or password errors, other devices disconnecting when updating Firefox, and cookies being still disabled. It also provides instructions on how to resolve an incorrect name or password error, update Firefox, and make sure DOM Storage is enabled. Finally, it provides instructions on how to check the Cloud Services Status to make sure the service isn't temporarily down.
Firefox Sync troubleshooting and tips | Firefox for Android Beta Help
mozilla.org
Summary
Firefox for Android users are having trouble with sync, and have tried various solutions such as clearing the cache, reconfiguring, and manually installing the old Firefox app. However, these solutions have not been successful, and users have had to manually install the old app in order to access their data. Mozilla Support encourages users to report suspicious activity using the "Report Abuse" option.
sync doesn't work anymore | Firefox for Android Support Forum | Mozilla Support
mozilla.org
Summary
Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:
In Firefox on your mobile device:
This will “force” a synchronisation of the data that is on the local device storage.
I understand that Firefox Sync did not connect to your
Sync not working | Firefox for Android Support Forum
mozilla.org
