Summary
BMC Helix and BMC FootPrints are two IT service management solutions that offer different features and benefits. BMC FootPrints is a more user-friendly solution, offering workload automation, self-service tools, subscription-based notifications, ITSM collaboration and documentation, reports and dashboards, and change management features.
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BMC Helix is a SaaS solution that enables data intelligence, action, and orchestration for the modern enterprise, with features such as AI-powered service management, virtual agent chat and knowledge solutions, real-time operational insight, anomaly detection, root cause isolation, and remediation.
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Both products offer features such as incident and problem management, expert directory, service restoration, self-service tools, subscription-based notifications, ITSM collaboration and documentation, ITSM reports and dashboards, and change management features.
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Summary
BMC Helix is a SaaS solution that enables data intelligence, action, and orchestration for the modern enterprise. It offers AI-powered service management, virtual agent chat and knowledge solutions, real-time operational insight, anomaly detection, root cause isolation, and remediation, as well as application and data workflow orchestration. With BMC Helix, businesses can reduce service downtime, improve employee self-sufficiency, and accelerate business agility, collaboration, and new technology adoption.
BMC Helix - BMC Software
bmc.com
BMC Helix Remedyforce, built on Salesforce App Cloud, provides high-speed service management with minimal capital investment for mid-market and growing enterprises. Improve efficiencies by simplifying and automating routine tasks; Reduce…
Service Desk Software - BMC Software
bmc.com
Summary
BMC FootPrints and BMC Helix ITSM (Remedy) are two IT service management solutions that offer different features and benefits. BMC FootPrints is a more user-friendly solution, offering workload automation, self-service tools, subscription-based notifications, ITSM collaboration and documentation, reports and dashboards, and change management features. BMC FootPrints is a better choice for large organizations with complex technology, as it is more flexible and able to manage a large complex environment.
BMC FootPrints vs BMC Helix ITSM (Remedy) | TrustRadius
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BMC Helix Custom Applications BMC Helix Digital Workplace Advanced OnPrem BMC Helix Digital Workplace Basic OnPrem BMC Helix Discovery BMC Helix IT Service Management OnPrem BMC Helix IT Service Management…
BMC Product Support pages - BMC Software
bmc.com
Summary
BMC FootPrints and BMC Helix Remedyforce are two IT service management solutions that offer different features and pricing plans. BMC FootPrints is a complete IT service management solution that features workload automation, while BMC Helix Remedyforce is a cloud-delivered SaaS solution for IT Helpdesk and Ticketing Management. Both products offer features such as incident and problem management, expert directory, service restoration, self-service tools, subscription-based notifications, ITSM collaboration and documentation, ITSM reports and dashboards, and change management features.
BMC FootPrints vs BMC Helix Remedyforce | TrustRadius
trustradius.com
The Pentaho package to import data from BMC FootPrints Asset Core is deprecated and will no longer be available after the BMC Helix Remedyforce Winter 20 release. However, BMC FootPrints …
Importing data from BMC FootPrints Asset Core
bmc.com
