Summary
The Better Business Bureau (BBB) is a government agency and private, 501(c)(6) nonprofit organization that helps consumers find businesses and charities they can trust. It offers ratings, customer reviews, filing a complaint, reporting a scam, consumer news tips, and more.
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It also provides BBB Accredited Businesses to help businesses increase their visibility and provide customer satisfaction.
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The BBB promotes its mission primarily through two functions: rating businesses based on their reliability and performance
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, and facilitating the resolution of consumer disputes.
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Consumers can check a business at the Better Business Bureau by visiting the BBB website.
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