amazon connect not connecting to contact flow

Summary

Amazon Connect instances can fail to connect to contact flows, as verified in. 1 To troubleshoot this issue, customers can check the Phone Numbers page in the Amazon Connect console to ensure that the number generating the error is assigned to a published contact flow. 1 Additionally, customers can leverage new Amazon Connect APIs to programmatically manage contact flows 2 , enabling them to orchestrate activities in their CI/CD pipeline and automate contact flow management. 2

According to
1 aws.amazon.com 2 aws.amazon.com


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Summary In the Amazon Connect console , choose Routing . Choose Phone Numbers . Choose Phone Number , and then verify that the number generating the error is assigned to a published contact flow
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